Interested applicants should send their resume to Kate Miller, Kate@PoolerChamber.com

Partner Development Manager

Reports to: President & CEO

Department: Chamber & Tourism Status: Full Time – Exempt

Summary: The Partner Development Manager supports recruitment, retention, and relationship-building efforts for both chamber members and tourism partners. This role is the primary contact for onboarding new partners and ensuring all partners receive value and timely communication.

Key Responsibilities:

• Serve as the first point of contact for member and tourism partner inquiries.

• Proactively recruit new chamber members through outreach, relationship-building, and participation in community and networking events.

• Lead and manage the Chamber’s Ambassador Program, including recruitment, training, and engagement of volunteers who support partner retention and visibility efforts.

• Lead and manage membership renewals, billing, and aging.

• Coordinate partner onboarding, renewals, and benefit fulfillment.

• Maintain accurate and up-to-date CRM records.

• Assist with sponsorship sales

• Support the Partner Engagement Director and Tourism Director with event logistics, partner communications, and recognition opportunities.

• Monitor partner satisfaction and assist in developing retention strategies.

• Provide recommendations for prospecting between tourism and chamber departments

• Help identify cross-promotional opportunities between chamber members and tourism partners.

Skills & Qualifications:

• Strong customer service and communication skills.

• Organized with strong attention to detail and follow-through.

• Proficient in CRM and Microsoft Office (or similar systems).

• Ability to multitask in a fast-paced, collaborative environment.

• Prior chamber, tourism, or nonprofit experience a plus.